John is one of our staff who is in the best disposition to fully understand the needs of our customers and know exactly what they feel when they face basement problems. This is due to the fact that for several years, John had managed buildings and facilities, giving him a vast experience in dealing with companies just like ours. His work has also given him a great understanding of how maintenance or building repair solutions should be implemented and has endowed him with the skills for dealing with people and building great rapport with them.
Systèmes Sous-sol Québec saw what an asset John would be to the company with his background in building management and immediately brought him on board. By sharing his experience with homeowners and explaining the effects of water or foundation damage, he can really relate to them and prevent problems before they occur or worsen. He is a trusted and valued member of the Systèmes Sous-sol Québec team and upholds the standards of the company. John has been thoroughly trained and has earned the title of “Waterproofing and Foundation Repair Professional” through the Basement Systems and Supportworks international networks.
Systèmes Sous-sol Québec is the regional dealer of the Basement Systems International Waterproofing Network, a group of over 350 of the best waterproofing contractors in the world, who have exclusive access to patented products, comprehensive training, and support through the international company. Systèmes Sous-sol Québec is also the dealer of Supportworks Inc., a foundation repair contractor network across the United States and Canada, helping residential and commercial property owners fix their failing foundations.
John enjoys meeting with homeowners and helping them solve their basement water, crawlspace and foundation problems, enabling them to get more out of their homes.
During his free time, he loves traveling, playing hockey or tennis, and spending time with his wife and two daughters.
There are many cities like Saint-Zotique along lakes or streams. Although it is very pleasant during hot summers, it also means that the soils bordering these streams are often full of water. Thus, homes that rest on these floors may be infiltrated with water. This was the case of one of our clients in Saint-Zotique. The water that seeped into his crawl space harmed all this space and the air of the house. To solve this problem, we carried out a project of encapsulation and waterproofing to make this environment waterproof and impermeable. We are pleased to have been able to install our patented CleanSpace (vapor barrier), SmartSump (sump pump system), LawnScape (discharge line) and IceGuard (pipe freeze protection) products. solve this water problem once and for all.
This pedestal pump in Coteau-Du-Lac was getting clogged most of the times, which was preventing the pump from extracting water from the sump pit or sump liner.
Our customer then opted for our SuperSump pump system that has a CleanPump stand; this patented stand elevates the sump pump intake port to help prevent clogging, which is a common cause of pump burnout.
We have encapsulated and waterproofed this crawl space in Clarenceville that was undergoing many problems such as heat loss and wasted energy, water infiltration, mold and more.
By installing our CleanSpace Liner to solve the problems of water vapor, our CleanSpace matting to collect water from the crawl space floor and direct it to the SmartDrain, the place is now totally sealed.
We have encapsulated this crawl space in Coteau Du Lac and transformed it from an earthen place with moist air into a dry, clean and bright space that can be used for useful purposes.
This has added more usable space to this home and increased its value.
Now our client uses it to store his seasonal items since the air has become dry and of better quality because the CleanSpace vapor barrier membrane contains an antibacterial additive that prevents the formation and proliferation of bacteria and molds and blocks water vapor.
So the air that moves from the crawl space to the upper floors is now healthy.
Over 8 years ago, when Mr. Serge and his family moved to this house, the plan was to address the crawl space problem. For several reasons, Mr. Serge decided to postpone the work, telling himself that it was not a priority and that the problem would perhaps resolve itself.
8 years later, water infiltration was still present and a smell of humidity is now found on the floors. So it was time to fix the situation once and for all.
Our team went to do a complete appraisal of the property, lasting nearly 2 hours. It is essential for us to properly identify the needs of the situation and to address the concerns of the client. When there is water infiltration and affected air quality, it is important to resolve the situation quickly. Our specialist advised Mr. Serge on the combination of the CleanSpace product to insulate the crawl space and a very efficient dehumidifier, the SaniDry.
The foundation walls in this house in Verdun region was damaged because of a constant infiltration of water in the crawl space. We tore off those walls and installed steel columns (Smart-Jack) after building cement bases underneath to make the foundation stronger.
In addition, since it was impossible to install a French drain in the area, we have installed our internal drain ‘the SmartPump, sump pump drain system to solve the problem of water infiltration once and for all.
Water will permanently damage most porous materials by shrinking or warping them, and mildew will damage them even further.
This is why you always need to waterproof your basement before finishing it.
This house in Vimont had been waterproofed by our team last year.
Thanks to our products, this basement was always dry and healthy!
After many years in this house, Mr. Sylvain's family began to see the presence of water in the basement. They did not really know the area or the solutions available. Mr. Sylvain contacted us to discuss it with us and obtain a free quote.
Our certified specialist did his full assessment and presented him with the range of possible solutions, depending on the client's needs and the condition of the basement. Solutions that guaranteed a dry and comfortable space for him and his family. He chose the WaterGuard interior drain, connected to our SuperSump pump. And for safe and efficient water drainage, an IceGuard and a LawnScape outlet were installed.
Mr. Sylvain and his family are now enjoying a dry space in Vimont, Qc.
One of our clients in Montreal called to have her crawl space encapsulated.
The insulation helped solve many issues the client had and had improved the home comfort, healthfulness, energy efficiency and value of the house by insulating the upper floors from the cold, making the Crawl Space clean and letting her use the crawlspace as an additional storage room.
This picture shows the end result of our work, where you can see the big difference between an encapsulated and insulated Crawl Space, and many earth crawl spaces you can find in Quebec.
The problem: This client from Montreal noticed that there was sag of an inch and a half in his duplex. So he decided to contact us to find out what could be done.
The solution: After inspecting the customer's basement, the solution proposed by our specialist John was to install a SmartJack. This product will help stabilize the customer's floor sag.
When a customer called us saying: I have water seeping into my basement near the stairs; we often know what it implies.
We have a product specifically designed for these situations that complements our indoor drain system.
The TrenchDrain is designed to prevent water from entering a home through doors and stairs. It is connected to the WaterGuard subfloor drain to automatically drain water through the SuperSump sump pump system.
Wall cracks and changes in the operation of doors and windows, may point that your foundation is sinking and settling.
Our client was constantly trying to repair and remedy these symptoms without knowing that there was a permanent solution for all those problems, until he found our company and called us for a free inspection!
Following his call, our team of professionals has installed 10 SmartJack support pillars in order to stabilize this house in Saint-Hubert.
The SmartJack support pillars are steel support systems used to stabilize and level the girders and floor joists in a crawl space. In addition they are super strong and are the only solution that addresses soil’s problems.
One of the major problems that cause a high level of humidity in a basement is an open sump.
Moreover, this sump in St-Bruno was not doing its job since at each great rain the water ended above the slab of this basement.
Our team changed this old pump, and replaced it with our SuperSump .
This pump has a hermetically closed system (no moisture that emerges), which is installed with a floor drain and an alarm system.
Having an open sump is one of the problems that will cause a high level of humidity in a basement.
This sump in Sainte-Julienne was not doing its job since at each great rain the water ended above the slab of this basement.
We have replaced this old pump with our TripleSafe pump and this basement is now completely waterproofed!
This pump has a hermetically closed system (no moisture that emerges), which installs with a floor drain and an alarm system.
When you have a sump pump installed in an open sump hole, the water vapors are released into the air with bacteria and will contaminate the air, making the air quality bad. In addition, it can be a bit of an eyesore and probably not very effective. The pump is at risk of being blocked if something goes into the hole.
The TripleSafe system is airtight and contains 3 sump pumps, one of which is powered by a battery to serve during emergency situations such as power outages. The TripleSafe coating contains holes to intercept water that is present in the soil. The lid is waterproof so that water and water vapor do not get out.
The sump pumps in the system are maintained on supports so that they are unaffected by sediment entering with water that may accumulate.
Finally, this system is beautiful to the eye and sturdy. You can drop things over without fear of affecting its effectiveness.
Contact us for a free quote without any commitment!