Over the last six years, Marc-Alexandre has worked for a waterproofing company as a salesman. He was in charge of the merchandising for his clients, also he was in charge of the training of sale staff. Marc-Alexandre organized many merchandising campaigns and did a lot of training events for the sales staff of his clients. He has a degree in Business administration concentrate in marketing.
Systèmes Sous-sol Québec saw what an asset Marc-Alexandre would be to the company with his marketing, sales and organisation skills and immediately brought him on board. By sharing his experience with homeowners and explaining the effects of water or foundation damage, he can really relate to them and prevent problems before they occur or worsen. He's a trusted and valued member of the Systèmes Sous-sol Québec team and upholds the standards of the company. Marc-Alexandre has been thoroughly trained and has earned the title of “marketing coordinator” through the Basement Systems and Supportworks international networks.
Systèmes Sous-sol Québec is the regional dealer of the Basement Systems International Waterproofing Network, a group of over 350 of the best waterproofing contractors in the world, who have exclusive access to patented products, comprehensive training and support through the international company. Systèmes Sous-sol Québec is also the dealer of Supportworks Inc., a foundation repair contractor network across the United States and Canada, helping residential and commercial property owners fix their failing foundations.
Marc-Alexandre thinks client first. He wants to deliver the best customer experience. That's why he's very meticulous in is marketing work.
During his free time, Marc-Alexandre likes to play golf, play hockey and go hiking.
This Bois-des-Filion customer contacted us in order to solve the mold problem in his crawl space which is caused by high humidity. In addition, there was a lot of wood which was rotten so, it was necessary to act quickly so that the problem did not worsen.
The solution :
One of our certified specialists visited his crawl space and suggested that he needed to first remove the mold that was present with our Mold X product. Then, our foreman installed a drainage membrane to facilitate the flow of water.
Following this, our specialist encapsulated his crawl space with our CleanSpace membrane, this membrane mainly serves to prevent water vapor from coming out of the ground and going up to the upper floors. When everything was done, and to maximize the efficiency of the CleanSpace system, our specialist installed our product Sedona SandiDry, which is a high performance dehumidifier. Its goal is to dry out your crawl space as much as possible and reduce the humidity level as much as possible.
Since our intervention, this client from Bois-des-Filion now benefits from a dry crawl space without mold.