Over the last few years, Laurence was working in a health clinic, she was in charge of welcoming the patients, the accounting, the schedule of the professionals who were working at the clinic, and she was selling the clinic services.
Systèmes Sous-sol Québec saw what an asset Laurence would be to the company with her background in residential home improvement and customer service and immediately brought her on board. By sharing her experience with homeowners and explaining the effects of water or foundation damage, she can really relate to them and prevent problems before they occur or worsen. She is a trusted and valued member of the Systèmes Sous-sol Québec team and upholds the standards of the company. Laurence has been thoroughly trained and has earned the title of “Customer Service Representative” through the Basement Systems and Supportworks international networks.
Systèmes Sous-sol Québec is the regional dealer of the Basement Systems International Waterproofing Network, a group of over 350 of the best waterproofing contractors in the world, who have exclusive access to patented products, comprehensive training, and support through the international company. Systèmes Sous-sol Québec is also the dealer of Supportworks Inc., a foundation repair contractor network across the United States and Canada, helping residential and commercial property owners fix their failing foundations.
It's important for Laurence to offer the best customer service possible and she wants to be sure that she answers all the questions of the customer. She a very meticulous person at work and she wants to offer impeccable service to the customer.
During her free time, she enjoys reading books regarding real estate and the stock exchange. Plus, she likes to pass time with her friends and family