In recent years, Ismail obtains a master's degree in management control and new technological systems. However, his professional path leads him to the sales domain. In his last job, he was doing client prospection. He was mainly doing this by phone call, social media. Also, he was in charge of signing contracts with the clients.
Systèmes Sous-sol Québec saw what an asset Ismail would be to the company with his background in customer service and immediately brought him on board. By sharing his experience with homeowners and explaining the effects of water or foundation damage, he can really prevent problems before they occur or worsen. He is a trusted and valued member of the Systèmes Sous-sol Québec team and upholds the standards of the company. Ismail has been thoroughly trained and has earned the title of “Waterproofing and Foundation Repair Professional” through the Basement Systems and Supportworks international networks.
Systèmes Sous-sol Québec is the regional dealer of the Basement Systems International Waterproofing Network, a group of over 350 of the best waterproofing contractors in the world, who have exclusive access to patented products, comprehensive training, and support through the international company. Systèmes Sous-sol Québec is also the dealer of Supportworks Inc., a foundation repair contractor network across the United States and Canada, helping residential and commercial property owners fix their failing foundations.
Ismail likes to meet homeowners, he listens to them actively and for him the most important thing is to take time with a customer, to understand precisely what he needs, and propose the best solution.
During his free time, he enjoys practicing sports, discovers and learn new things, and traveling.