Gabriela Ruiz

Gabriela has joined the team of Système Sous-sol Québec as a Service Coordinator. She has many years of experience in this type of role, before joining us she was a supervisor for a call center for five years. She was in charge of creating daily, weekly, and annuals reports. She had to fix the objectives and make sure her team achieved the goals. Also, she was in charge of training her team for the new employees and actuals members too. She knows how to create a great climate of work and spread her great energy to the whole team. As for her academic achievement, she has a AEC in work management. 

Systèmes Sous-sol Québec saw what an asset Nancy would be to the company with her background in customer service and immediately brought her on board. By sharing her experience and train the best way her the team, she brings a better experience to the customer with an impeccable customer service experience. She is a trusted and valued member of the Systèmes Sous-sol Québec team and upholds the standards of the company. Gabriela has been thoroughly trained and has earned the title of “Customer Service Supervisor” through the Basement Systems and Supportworks international networks.

Systèmes Sous-sol Québec is the regional dealer of the Basement Systems International Waterproofing Network, a group of over 350 of the best waterproofing contractors in the world, who have exclusive access to patented products, comprehensive training, and support through the international company. Systèmes Sous-sol Québec is also the dealer of Supportworks Inc., a foundation repair contractor network across the United States and Canada, helping residential and commercial property owners fix their failing foundations.

For Gabriela, the most important thing is to bring the best customer service experience to the client and she assures this by training her team the best way possible.

In her free time, Gabriela likes to do some hiking and pass time with her friends and family.