Testimonials for Systèmes Sous-sol Québec

Just when Garnet Alexander from Beaconsfield, QC thought he had the water problems under control in his basement, the sump pump failed. Half an inch of water got into the basement, completely ruining the recently installed flooring. That is when he called Basement Systems Quebec for help. He was very impressed with the products and the many options he had to choose from so that his basement would be done exactly how he wanted it done. In this video, he talks about his experience with our company, the sales process, the installation and the results. Garnet is particularly happy with the fact that he now can reclaim and safely refinish his basement.
Garnet A. of Beaconsfield, QC
After a few days of very heavy rains, Karen P. from Pointe-Claire, QC noticed that a significant amount of water was pooling around her foundation,. Upon inspecting the sump pump in the basement, her husband realized that the water had risen so high, that the sump pit was overflowing. That is when they started to look for a company to help them fix the problem. When contacting Systèmes Sous-sol Québec, Karen and her husband were pretty impressed with how quickly the company answered to their inquiry. "When you have water being infiltrated at your house, there is no wait. We need quick service!" , says Karen. In this video Karen speaks about her experience with the company, from our system design specialist who performed the inspection and designed the proposal, to our installation crews. Karen is very happy with the results, and her basement has been dry ever since. "It gives you peace of mind because you know that it's fixed and it is working properly, and i don't have to worry about any surprises of coming home to a flood." , she concludes.
Karen P. of Pointe-Claire, QC
Tony P. is one of our many satisfied customers. He recently hired Systèmes Sous-sol Québec/Basement Systems Quebec to install a brand new sump pump system in his basement. One of the main reasons why he chose the company was the great sump pump systems we provide, with features that are designed to keep his basement dry, and which can be upgraded as needed without any big changes to the sump pit. Other reasons to choose Systèmes Sous-sol Québec?"All around, a good warranty and the reputation seems to be building as we go forward.", says Tony.
Tony P. of Brossard, QC
Mr. Luc Martin had lived in his house in Longueuil for over 30 years. The extension behind the back of his house has always had a crawlspace foundation, which caused regular humidity problems in his house. Mr. Martin was mainly looking to insulate his crawlspace thermally. He also wanted to fix his humidity problems and thought that the best solution was to have openings to ventilate his crawlspace. After researching crawlspace problems and solutions, he found our company online. Our specialist Andrew Stewart inspected the client’s crawlspace. Mr. Martin was very happy of how detailed Andrew’s explanation was. Andrew explained to him thoroughly what were the best solutions for his crawlspace and why it needed to be completely encapsulated with the CleanSpace solution. Mr. Martin was impressed with the professionalism that he experienced at every touch point with our company, from the call center, to the inspection, the production and post installation follow up. He explains in this video that we are the first company that communicated with him regularly to make sure everything was going well, that we made sure he understood the whole process and that we understood his needs perfectly. The client saw a great value in the way we do the work and how we respect our commitments, and especially in the fact that we did exactly what we promised him to do. Finally, Mr. Martin told us that he is extremely happy that his crawlspace looks very clean and bright, and that it gave him extra storage space. He said he would recommend Systèmes Sous-sol Québec to his friends.
Luc M. of Longueuil, QC
Mr. Gonzalez' home in Laval, Quebec had a finished basement that one day began to leak and cause many problems. As a savvy homeowner, Mr. Gonzales began to search the internet for the right company to fix the problem and restore his basement. That is how he found Basement Systems Quebec. The company not only that the right solution to stop basement leaks, but they also had the right materials to restore the water damaged walls and floors. The company is the only basement restoration company in Quebec to offer MillCreek waterproof basement flooring and the exclusive EverLast Basement Wall Restoration System: 100% waterproof and mold resistant material that will not support mold growth or be damaged by moisture and water accidents. Mr. Gonzalez is extremely satisfied with the way his basement looks now, and confident that it will last for many years. He is also very happy with the service provided by the company. "In only one month, Basement Systems fixed the problem in my house. When finished, they did put all the furniture, all the equipment in the same place as when they saw it at the first moment they came to my house."
Mr. Gonzalez of Laval, QC
After ten years living in his home, Nick I. from St. Leonard, Quebec noticed that the basement started to leak, probably because of an extension that was built without proper drainage. He called a few companies in the area for an estimate, but only Basement Systems Quebec offered a complete solution that made sense to him for a number of reasons. First it wouldn't require digging out the foundation from the outside or a lot of excavation from the inside. Installing the exclusive WaterGuard system offered by the company would only require jack hammering a six inch trench along the interior perimeter of the basement walls. The system was also more affordable, but it was the sump pump system with alarm and a battery backup, and the Transferable Lifetime Warranty offered by the company that really convinced Nick that he had the right company and the right products for the job. "Overall we are very satisfied. If someone would come to me and ask me for my advice, without hesitation I would strongly recommend Basement Systems Quebec, because their problems would be solved, they could be assured that there wouldn't be any more water coming into their house, and the service that they would provide would be very good, and they could have the confidence that their are reliable." - explains Nick. "We paid less than we would have paid if we went with another supplier but the work was actually done well and we haven't had a problem ever since. "
Nick I. of St. Leonard, QC
The problem I had fixed was with one of my dwellings. I have a three and a half that is a short basement, and it had water infiltration. One of the walls was starting to show cracks.In theory, there was supposed to be a French drain on the outside, but I never dug the outside earth around the house. In other words, I have a swimming pool on the outside, a deck that occupies part of the backyard, so we would have had to demolish everything to enter the equipment in order to access the French drain.When I went to the home show, I saw this was a professional company that offered solutions adapted to the type of problems I was facing. The company was specialized in crawl spaces, which was my case, and in basement water infiltration, specifically. What I liked is that we were able to find, with the WaterGuard system, the ability to install a French drain as there was water infiltration, from the inside of the house rather than do it from the outside.As for my level of satisfaction, if I have a neighbor or friend who mentions they have similar water infiltration problems and who need a solution, I will not hesitate to recommend Systèmes Sous-sol Québec.The company is very professional, a quality service from finding the solution and selling it to the execution of the work.The work went very well, the team was very professional. They were meeting with me from time to time during the days when the work was being done and giving me explanations during the different stages. I was looking for a company that was specialized in this kind of problems.Do a solution that would last very long. When I will sell the house, the warranty is transferable. My experience with Systèmes Sous-sol Québec has been excellent.There is a lifetime warranty that is offered with it.
Daniel C. of Ahuntsic-Cartierville, QC
Very good job, they were wonderful and very helpful. The salesman and his presentation was great.
Leah B. of Elgin, QC
Q:  How satisfied are you with the job we did for you ? A: Very good ;     Q : What did you think of our installation crew ?  A: A ok ;     Q : How was the experience you had with our office staff ?   A: Wonderful, Very helpful ;     Q : What are your thoughts on our salesman and his presentation ?  A: Great ;     Q : Was the cleanup satisfactory ?   A: I guess I am too particular ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: My son had the same work done, only he lives in the U.S and found your site on the internet. Same company ;    
Leah B. of Elgin, QC
Testimonial Photo by Sonia L.
we are VERY happy!!! they did a Superb job!!! thank you!!!! :) (as see on facebook https://www.facebook.com/pages/Basement-Systems-Quebec-Syst%C3%A8mes-Sous-sols-Qu%C3%A9bec/195007667183181?sk=reviews )
Sonia L. of Gatineau, QC
Q:  How satisfied are you with the job we did for you ? A: Very pleased ;     Q : What did you think of our installation crew ?  A: Efficient and thorough ;     Q : How was the experience you had with our office staff ?   A: Respectful ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Completely ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Water infiltration ;     Comments :  Peter Romaniuk inspired confidence for me to choose your company. His presence on the second work day with the installation crew was important.  
Maureen C. of Ormstown, QC
The installation crew was very efficient and the office staff was very courteous. The Salesman and his presentation was very professional. They also did a very good clean up.
Linda L. of Pointe des Cascades, QC
Q:  How satisfied are you with the job we did for you ? A: Yes    Q : What did you think of our installation crew ?  A: Good    Q : How was the experience you had with our office staff ?   A: Good    Q : What are your thoughts on our salesman and his presentation ?  A: Very good    Q : Was the cleanup satisfactory ?   A: Good    Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The system worked    Comments :  "Honesty is the best policy". Keep up the good work. I always talk about your team to my friends. Since the system is installed, I have no water in my basement."  
Nasir A. of St-Lazare, QC
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Very good, very professional ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Impressive ;     Q : Was the cleanup satisfactory ?   A: Very good, better than expected ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The system is guaranteed, knowledgeable staff, needed a system that was going to work, with a backup included  ;  
Nicole L. of Saint-Lazare, QC
Testimonial Photo by Mike N.
Hi Jenny, thanks for the quick reply. Just wanted to confirm this would be performed under warranty. Thanks Micheal for the visit this morning. Much appreciate the good after service support which is a very rare thing in the world today. See you next summer.
Mike N. of Saint-Lazare, QC
Q:  How satisfied are you with the job we did for you ? A: Very Satisfied ;     Q : What did you think of our installation crew ?  A: Professional ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Complete ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Specialists and Professional .  
Stephen D. of St. Lazare, QC
Q:  How satisfied are you with the job we did for you ? A: Very ;     Q : What did you think of our installation crew ?  A: Nice and Professional ;     Q : How was the experience you had with our office staff ?   A: Great ;     Q : What are your thoughts on our salesman and his presentation ?  A: Pleasant and Professional ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: You were available and your price was fair. (Average of the quotes we received) ;     Comments :  We had a foundation crack that leaked when it rained. Although we never had a flooded basement, we are happy with the great job and guarantee/warranty your company provides.  
Ryan T. of Pincourt, QC
Q:  How satisfied are you with the job we did for you ? A: Quite Satisfied ;     Q : What did you think of our installation crew ?  A: Worked well and fast ;     Q : How was the experience you had with our office staff ?   A: Ok ;     Q : What are your thoughts on our salesman and his presentation ?  A: Liked his working experience ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The solution seemed complete and non-invasive to the existing foundation ;     Comments :  We are invested in some other Basement System products for later projects. The solutions seem very practical. Would recommend them..  
Mark R. of Notre-Dame-De-L'Ile-Perrot , QC
It is been over one year since we purchased this wonderful system, and with all the rain we've been having this week, I felt compelled to write to you.We lived in this house with a leaky, smelly, often flooded basement for years! Since installing your system, we have not had one drop of water downstairs and my home no longer smells like wet socks. Everytime we have a large rainfall, I reflect on how happy I am that we chose Basement Systems Quebec. I love my super-sonic sump pump so much, I refer to it as "the sump pump that God made". We have done extensive renovations over the last two years, and as much as I enjoy my lovely new kitchen, etc. nothing compares to how much I love my dry basement! It has eliminated so much stress for us to know that we can be away for a weekend or expect a heavy rainfall without worrying about whether or not our stored items are floating in 3 inches of water...and the days of mopping, shop-vaccing and trying to bleach out the smell and mold are long behind us!Please continue to use me as a reference for your company, as I have been 100% satisfied with your product, your workmen, and your service since the moment you arrived in our home.Thanks again for a great job!Warmest regards,Mrs. Plymale
Mrs. Plymale of Hudson, QC
I found the workers worked very hard and were extremely good. They were very clean, they removed everything like the garbage and materials and left the place very clean.
Geoffrey W. of Sainte-Anne-De-Bellevue, OR
Q:  How satisfied are you with the job we did for you ? A: Very ;     Q : What did you think of our installation crew ?  A: Did not meet them ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent, sealed the deal ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Your instant response by e-mail,followed by brochures by mail. Superb quality of salesman and his approach to customer ;    
Keith M. of Baie D'urfe, QC
The booklet you sent is encyclopaedic and a great way to learn about water problems in basements. Thank you.
Robert L. of Baie-d'Urfé, QC
Total testimonials : 74

our service area

We serve the following areas

Ontario
  • Cornwall
  • South Glengarry
  • South Stormont
Quebec
  • Athelstan
  • Baie-d'urfe
  • Beauharnois
  • Cazaville
  • Coteau-du-lac
  • Dalhousie
  • Dewittville
  • Elgin
  • Franklin
  • Gatineau
  • Godmanchester
  • Havelock
  • Hinchinbrooke
  • Howick
  • Hudson
  • Hudson Heights
  • Huntingdon
  • Les Cedres
  • Les Coteaux
  • Melocheville
  • Notre-dame-de-l'ile-perrot
  • Noyan
  • Ormstown
  • Pointe-des-cascades
  • Rigaud
  • Riviere-beaudette
  • Saint-anicet
  • Saint-antoine-abbe
  • Saint-chrysostome
  • Saint-clet
  • Saint-etienne-de-beauharnois
  • Saint-louis-de-gonzague
  • Saint-paul-de-l'ile-aux-noix
  • Saint-polycarpe
  • Saint-stanislas-de-kostka
  • Saint-telesphore
  • Saint-urbain-premier
  • Saint-valentin
  • Saint-zotique
  • Sainte-agnes-de-dundee
  • Sainte-barbe
  • Sainte-justine-de-newton
  • Sainte-marthe
  • Sainte-martine
  • Salaberry-de-valleyfield
  • Tres-saint-redempteur
  • Vaudreuil-dorion
Our Locations:

Systèmes Sous-sol Québec
1620 boul Saint-Elzéar O
Laval, QC H7L 3N2
1-514-800-6406