Testimonials for Systèmes Sous-sol Québec
After a few days of very heavy rains, Karen P. from Pointe-Claire, QC noticed that a significant amount of water was pooling around her foundation,. Upon inspecting the sump pump in the basement, her husband realized that the water had risen so high, that the sump pit was overflowing. That is when they started to look for a company to help them fix the problem.
When contacting Systèmes Sous-sol Québec, Karen and her husband were pretty impressed with how quickly the company answered to their inquiry. "When you have water being infiltrated at your house, there is no wait. We need quick service!" , says Karen.
In this video Karen speaks about her experience with the company, from our system design specialist who performed the inspection and designed the proposal, to our installation crews. Karen is very happy with the results, and her basement has been dry ever since. "It gives you peace of mind because you know that it's fixed and it is working properly, and i don't have to worry about any surprises of coming home to a flood." , she concludes.
Karen P. of Pointe-Claire, QC
Wednesday, August 9th
Wednesday, August 9th
The 2 men that came to do the work, worked very hard and they were thorough. At the end the man, Yury, explained everything to me, showed me how the pumps work. They were friendly and tried their best to protect the stairs. A Project Manager also came on the second day to check that the pump was installed correctly. The Sales Rep, Steve, was very knowledgeable of all the products and very efficient, and well dressed. The company overall is super professional.
Belinda L. of Beaconsfield, QC
Monday, April 26th
Monday, April 26th
Q: How satisfied are you with the job we did for you ?
A: Very much ;
Q : What did you think of our installation crew ?
A: Very professional ;
Q : How was the experience you had with our office staff ?
A: Very good ;
Q : What are your thoughts on our salesman and his presentation ?
A: Excellent ;
Q : Was the cleanup satisfactory ?
A: Was good ;
Q : Overall, what were the top one or two reasons you hired us instead of another company?
A: The triple safe sump pump, one product you can't find in another company ;
Irwin P. of Chateauguay, QC
Tuesday, July 31st
Tuesday, July 31st
Pre-sales 10/10, install quality 10/10. The installers were quick thorough and seem to do a good job and I'm happy with what is done.
Stuart H. of Châteauguay, QC
Wednesday, August 18th
Wednesday, August 18th
Vincent did an excellent job explaining the process of the work done as well as the reasons and benefits. He was very respectful and professional.
Joseph E. of Pierrefonds, QC
Tuesday, July 6th
Tuesday, July 6th
Q: How satisfied are you with the job we did for you ?
A: Very satisfied ;
Q : What did you think of our installation crew ?
A: Very professional ;
Q : How was the experience you had with our office staff ?
A: Excellent ;
Q : What are your thoughts on our salesman and his presentation ?
A: Excellent ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: I like the concept, especially the no digging around the outside ;
Comments :
I already have a sump pump and no water problems in my basement. The work was done in my attached garage. .
Ruth T. of Pointe-Claire, QC
Tuesday, April 11th
Tuesday, April 11th
Q: How satisfied are you with the job we did for you ?
A: Good ;
Q : What did you think of our installation crew ?
A: Most were good ;
Q : How was the experience you had with our office staff ?
A: Excellent ;
Q : What are your thoughts on our salesman and his presentation ?
A: Very good ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: Salesman presentation and the system ;
Yufen Y. of Pointe-Claire, QC
Saturday, May 6th
Saturday, May 6th
Q: How satisfied are you with the job we did for you ?
A: Very satisfied ;
Q : What did you think of our installation crew ?
A: Very good ;
Q : How was the experience you had with our office staff ?
A: Very good ;
Q : What are your thoughts on our salesman and his presentation ?
A: Excellent professionalism ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: Professionalism of presentation, thorough explanations and price estimate for the work was in the middle of other estimates. ;
Mary C. of Pointe-Claire, QC
Monday, March 23rd
Monday, March 23rd
Q: How satisfied are you with the job we did for you ?
A: Very satisfied ;
Q : What did you think of our installation crew ?
A: Excellent ;
Q : How was the experience you had with our office staff ?
A: Great ;
Q : What are your thoughts on our salesman and his presentation ?
A: Excellent ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: Because you offered a complete service, waterproofing flooring and wall systems .
Linda & Graham C. of Pointe Claire, QC
Wednesday, August 22nd
Wednesday, August 22nd
Great work under difficult circumstances: heat, wasp nest, and tiny crawl space.
Stephanie D. of Deux-montagnes, QC
Wednesday, August 18th
Wednesday, August 18th
I thought the installation crew was excellent! The office staff was good and my experience with the Salesman and his presentation was Excellent!
Clear logical presentation to show that it works!
Catherine L. of St-Lazare, QC
I am extremely satisfied with the work I had done by Sou- sol. It has made a significant improvement to diminishing HUMIDITY LEVEL THROUGHOUT THE HOUSE.Enclosing the sump pump area was a great suggestion - no stagnant water like the old original system.
Mrs L. of Dorval, QC
Tuesday, September 1st
Tuesday, September 1st
The team worked very well together and installation looks great
Zigmas K. of Dorval, QC
Wednesday, August 18th
Wednesday, August 18th
Q: How satisfied are you with the job we did for you ?
A: Very Satisfied ;
Q : What did you think of our installation crew ?
A: Excellent, very clean ;
Q : How was the experience you had with our office staff ?
A: Very good. Customer service answered all questions, called back when promised and kept promises ;
Q : What are your thoughts on our salesman and his presentation ?
A: Presentation was very good ;
Q : Was the cleanup satisfactory ?
A: Yes, excellent ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: Quality of product, information given in presentation, took time to look at our problem, answered questions. Didn't feel rushed or pressured into buying product ;
Kevin C. of Roxboro, QC
Thursday, January 20th
Thursday, January 20th
Q: How satisfied are you with the job we did for you ?
A: Very Satisfied; an excellent job ;
Q : What did you think of our installation crew ?
A: Very professional ;
Q : How was the experience you had with our office staff ?
A: Very professional ;
Q : What are your thoughts on our salesman and his presentation ?
A: Very good ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: We did not find another company with such a complete system ;
Comments :
I will be calling for another job in my basement sometime in the spring .
Buhvan P. of Roxboro, QC
Monday, January 12th
Monday, January 12th
Total testimonials : 109
