Testimonials for Systèmes Sous-sol Québec

After a few days of very heavy rains, Karen P. from Pointe-Claire, QC noticed that a significant amount of water was pooling around her foundation,. Upon inspecting the sump pump in the basement, her husband realized that the water had risen so high, that the sump pit was overflowing. That is when they started to look for a company to help them fix the problem. When contacting Systèmes Sous-sol Québec, Karen and her husband were pretty impressed with how quickly the company answered to their inquiry. "When you have water being infiltrated at your house, there is no wait. We need quick service!" , says Karen. In this video Karen speaks about her experience with the company, from our system design specialist who performed the inspection and designed the proposal, to our installation crews. Karen is very happy with the results, and her basement has been dry ever since. "It gives you peace of mind because you know that it's fixed and it is working properly, and i don't have to worry about any surprises of coming home to a flood." , she concludes._________________________________________________________________________________________________________________________________
Karen P. of Pointe-Claire, QC
Tony P. is one of our many satisfied customers. He recently hired Systèmes Sous-sol Québec/Basement Systems Quebec to install a brand new sump pump system in his basement. One of the main reasons why he chose the company was the great sump pump systems we provide, with features that are designed to keep his basement dry, and which can be upgraded as needed without any big changes to the sump pit. Other reasons to choose Systèmes Sous-sol Québec?"All around, a good warranty and the reputation seems to be building as we go forward.", says Tony.
Tony P. of Brossard, QC
Q:  How satisfied are you with the job we did for you ? A: Very good ;     Q : What did you think of our installation crew ?  A: A ok ;     Q : How was the experience you had with our office staff ?   A: Wonderful, Very helpful ;     Q : What are your thoughts on our salesman and his presentation ?  A: Great ;     Q : Was the cleanup satisfactory ?   A: I guess I am too particular ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: My son had the same work done, only he lives in the U.S and found your site on the internet. Same company ;    
Leah B. of Elgin, QC
Q:  How satisfied are you with the job we did for you ? A: Yes    Q : What did you think of our installation crew ?  A: Good    Q : How was the experience you had with our office staff ?   A: Good    Q : What are your thoughts on our salesman and his presentation ?  A: Very good    Q : Was the cleanup satisfactory ?   A: Good    Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The system worked    Comments :  "Honesty is the best policy". Keep up the good work. I always talk about your team to my friends. Since the system is installed, I have no water in my basement."  
Nasir A. of St-Lazare, QC
The booklet you sent is encyclopaedic and a great way to learn about water problems in basements. Thank you.
Robert L. of Baie-d'Urfé, QC
Q:  How satisfied are you with the job we did for you ? A: Very much ;     Q : What did you think of our installation crew ?  A: Very professional ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Was good ;     Q : Overall, what were the top one or two reasons you hired us instead of another company?   A: The triple safe sump pump, one product you can't find in another company ;    
Irwin P. of Chateauguay, QC
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Courteous and professional ;     Q : How was the experience you had with our office staff ?   A: Very positive ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very professional ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Referral, focus on basement systems versus general plumbing ;     Comments :  Overall very satisfied with service. .  
Pierre P. of Beaconsfield, QC
I thought the installation crew were good workers, and I was very satisfied with the outcome, good job!
Herb M. of Beaconsfied, QC
Q:  How satisfied are you with the job we did for you ? A: Very Satisfied    Q : What did you think of our installation crew ?  A: Competent, hard working and polite      Q : How was the experience you had with our office staff ?   A: Good     Q : What are your thoughts on our salesman and his presentation ?  A: Professional and informative      Q : Was the cleanup satisfactory ?   A: Very      Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The approach to solving the leakage problem seemed more practical and effective     Comments :  I felt very at ease having your employees in my house while I was not there. I was also impressed that I could contact you after hours and you were willing to solve my emergency.  
Gail H. of Verdun, QC
Q:  How satisfied are you with the job we did for you ? A: Satisfied ;     Q : What did you think of our installation crew ?  A: Ok ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Presentation ;    
Victor H. of St-Lambert, QC
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Ok ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Price and product suited our needs ;    
Brett O. of St-Lambert, QC
Q:  How satisfied are you with the job we did for you ? A: Very ;     Q : What did you think of our installation crew ?  A: Friendly ;     Q : How was the experience you had with our office staff ?   A: Attentive ;     Q : What are your thoughts on our salesman and his presentation ?  A: Clear presentation, he was patient and friendly ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Price, understanding of the problem, explaining It clearly ;    
Lisa M. of Laval, QC
Testimonial Photo by Adam  P.
Hi Mike Costello, I tried to reach you yesterday but you were out of the office. The reason I wanted to speak to you was to express my gratitude. The installation of the Triple Safe sump pump system, the vertical SaniDry dehumidifier as well as the flooring system were installed without a hitch last Friday, Nov. 13th, all as promised by your company. I found your crew to be very meticulous and courteous. They arrived on time and didn't finish until almost 8 o'clock that evening. My basement was left in tip top shape without a trace of debris or even a speck of dust. It was thoroughly professional from start to finish. The crew's foreman was especially professional. Even after a long and no doubt tiring day, he took all the time required to explain to me the scope of the work as well as the proper operation and maintenance of the new systems. The equipment, although new, looks to be reliable and long lasting. I haven't had occasion to write such letters in the past, because most companies that I've hired don't always live up to their promises. This case was just so exceptional that I felt compelled to let you know. Please accept my thanks for a job well done and please pass along my gratitude to the crew that went above and beyond the call of duty.  I'd be proud to recommend Basement Systems Quebec to anyone looking for professional basement waterproofing work. Best regards, Adam
Adam P. of Boisbriand, QC
Q:  How satisfied are you with the job we did for you ? A: So far, so good ;     Q : What did you think of our installation crew ?  A: Quick and relatively non-invasive ;     Q : How was the experience you had with our office staff ?   A: Prompt and friendly ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Excellent, unusually so ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Quick response to inquiries, solid reputation ;     Comments :  The crew who did the installation made excellent choices in order to minimize the spaces occupied by the system.  
Peter R. of Montreal, QC
Thank you Excellent work! Greatest Team!
Frank E. of Rosemere, QC
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: They worked well together, they each knew their responsibilities  ;     Q : How was the experience you had with our office staff ?   A: Very good, always polite and helpful ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good, explained the system accurately ;     Q : Was the cleanup satisfactory ?   A: Yes, surprisingly clean considering the amount of debris generated ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: You had the best system available ;     Comments :  Please send me literature explaining other basement protection systems. Thank you.  
Dalton C. of Granby, QC
Q:  How satisfied are you with the job we did for you ? A: Good job ;     Q : What did you think of our installation crew ?  A: Very quick, eager to please ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The system made sense ;    
Paul R. of St-Agathe, QC
Total testimonials : 19

our service area

We serve the following areas

Ontario
  • Cornwall
  • South Glengarry
  • South Stormont
Quebec
  • Athelstan
  • Baie-d'urfe
  • Beauharnois
  • Cazaville
  • Coteau-du-lac
  • Dalhousie
  • Dewittville
  • Elgin
  • Franklin
  • Gatineau
  • Godmanchester
  • Havelock
  • Hinchinbrooke
  • Howick
  • Hudson
  • Hudson Heights
  • Huntingdon
  • Les Cedres
  • Les Coteaux
  • Melocheville
  • Notre-dame-de-l'ile-perrot
  • Noyan
  • Ormstown
  • Pointe-des-cascades
  • Rigaud
  • Riviere-beaudette
  • Saint-anicet
  • Saint-antoine-abbe
  • Saint-chrysostome
  • Saint-clet
  • Saint-etienne-de-beauharnois
  • Saint-lazare
  • Saint-louis-de-gonzague
  • Saint-polycarpe
  • Saint-stanislas-de-kostka
  • Saint-telesphore
  • Saint-urbain-premier
  • Saint-valentin
  • Saint-zotique
  • Sainte-agnes-de-dundee
  • Sainte-barbe
  • Sainte-justine-de-newton
  • Sainte-marthe
  • Sainte-martine
  • Salaberry-de-valleyfield
  • Tres-saint-redempteur
  • Vaudreuil-dorion
Our Locations:

Systèmes Sous-sol Québec
1620 boul Saint-Elzéar O
Laval, QC H7L 3N2
1-514-800-6406