Roxane was a real estate agent for 7 years and has worked in the sales-consulting business for 18 years. She is known for her ability to analyze and synthesize and her sense of problem solving. When she saw the opportunity to help homeowners who are in a difficult situation, she decided to join the team at Systèmes Sous-sol Québec to add to her expertise the waterproofing of basements and repair of foundations.
Systèmes Sous-sol Québec took into consideration Roxane’s assets and what she could add to the company in terms of experience in home renovation and dealing with customers. By sharing her experience with homeowners and explaining the effects of water or foundation damage, she can really relate to them and prevent problems before they occur or worsen. She is a trusted and valued member of the Systèmes Sous-sol Québec team and upholds the standards of the company. Roxane has been thoroughly trained and has earned the title of “Waterproofing and Foundation Repair Professional” through the Basement Systems and Supportworks international networks.
Systèmes Sous-sol Québec is the regional dealer of the Basement Systems International Waterproofing Network, a group of over 350 of the best waterproofing contractors in the world, who have exclusive access to patented products, comprehensive training, and support through the international company. Systèmes Sous-sol Québec is also the dealer of Supportworks Inc., a foundation repair contractor network across the United States and Canada, helping residential and commercial property owners fix their failing foundations.
Roxane enjoys meeting with homeowners and helping them solve their basement water, crawlspace and foundation problems, enabling them to get more value out of their homes.
In her free time, Roxane does photography,bike, ski and outdoor activities.
Mr. Sirois noticed a high humidity in the house, cold air on the main floor coming from the floor and some places of the hardwood floor on the main floor was no longer at level. The cause was the humidity in the crawl space. He contacted Systèmes Sous-sol Québec to add a good vapor barrier membrane, clean the crawl space to improve air quality and reduce the humidity.
Adding a SmartSump sump pump system, a drainage membrane and CleanSpace vapor barrier. Most of the moisture in the crawl space comes from the earthen floor that contains water and it can come also from the walls. The SmartSump will therefore be able to remove water from the ground outside and away from the foundation. The drainage membrane, on the other hand, is placed on the ground and makes it possible to drain the water that is on the surface towards the sump pump system. The CleanSpace coating which acts as a vapor barrier is placed over the drainage membrane and blocks moisture from the ground.
Mrs. Cuff wanted like to use her crawl space for storage, but it was very humid. Since she wanted to keep her belongings in good condition and avoid mold, she wanted to find a solution. So, she decided to contact Systèmes Sous-sol Québec in order to resolve the humidity problem quickly.
The solution for our client was to first install a SmartSump sump pump system. It is connected with a discharge line which will expel the water away from the foundation of the house. Then, a drainage mat was placed on the ground so that the water that ends up on the surface goes directly to the SmartSump. Finally, our CleanSpace coating is installed over the drainage mat. Material with a thickness of 20 mm composed of polyethylene and antimicrobial, it blocks moisture from the soil and prevents the proliferation of mold. It also gives a clear and bright appearance to the crawl space.
With this solution, Mrs. Cuff will be able to use her crawl space as storage space and above all have a dry crawl space!
Our client Ms. Brault had just moved into her home and she had an inspection that has identified several cracks in the foundation. So she wanted to deal with it quickly, since she had frequent water infiltration and was afraid this would affect the value of her investment. The water had already created damage to the floor. There was also a lot of efflorescence at the base of the concrete walls.
So our team suggested to her exactly what she chose. They did a nearly 2 hour assessments, indoor and outdoor, to make sure was there was no other problems.
The products used included a SuperSump pump, attached to an IceGuard and LawnScape. This pump includes 1 electric pump, 1 alarm, 1 drain and can pump 2200 gallons per hour, quietly and efficiently. The Iceguard and LawnScape allow a safe exit from the water without damaging the terrain. The client can now enjoy a dry basement and maintain the value of her home.
Mr. Ephraim has lived in his house for 10 years. It had been almost 4 years since he had cracks fixed in the foundation of his house, but the situation never improved but on the contrary, the cracks widened and other cracks appeared.
Mr. Ephraim wanted to find the peace of mind and avoid any future problems, so he contacted Systèmes Sous-sol Québec to solidify the foundation walls of his house.
To solve our client's problem, our experts laid PushPiers under the foundation footing of the house. These pillars reach deep into solid rocky soil to support the weight of the house. This will permanently solidify the foundation of the house. A possible straightening of the foundation can be carried out.
With this solution, Mr. Ephraim can regain the peace of mind as the foundation of his house is stabilized once and for all.
This customer wanted the peace of mind that comes with this solution's lifetime warranty. This guarantee is even transferable to the next owner, in case the house was sold.
Our customer chose the SuperSump pump product which included; 1 electric pump, 1 alarm and 1 drain. SuperPump can pump 2,200 gallons per hour, quietly and efficiently.
He also chose the WaterGuard product. WaterGuard is a drainage system that leads water to the pump, to be then evacuated outside the house, at a safe distance.
Our client can now enjoy a dry basement, year round and protect his investment. Systèmes Sous-sol Québec is happy to have resolved Mr. Antoine's problem in Villeray, QC.
The problem: This client from Montreal was having problems with his foundation that was sagging on a corner of his house. You could see in the picture big cracks and even stair-type cracks.
The solution: First, we excavated all the soil from the corner of the house, up to the footing. Then, we put our PushPiers, to support the foundation. Note that it is possible to straighten the foundation back to its original state, but this depends on several factors and every project is different.
Wall cracks and changes in the operation of doors and windows, may point that your foundation is sinking and settling.
Our client was constantly trying to repair these symptoms without knowing that there was a permanent solution for all those problems, until he found our company and called us for a free inspection!
Following his call, our team of professionals has installed 10 SmartJack support pillars in order to stabilize this house in Mirabel.
The SmartJack Support Pillars are steel support systems used to stabilize and level the girders and floor joists in a crawl space. In addition they are super strong and are the only solution that addresses soil’s problems.
It’s no secret that wet weather floods the basement. But dry weather is a part of the problem too.
In periods of drought, the soil shrinks away from the foundation, leaving voids for the next rain to easily flow down into your basement before they close up.
Average rainfall means an average of wet periods and dry periods.
The best thing to do when faced with water infiltration is to waterproof it!
Our products will guarantee that your area remains dry even in the toughest periods!
In this basement in Carignan, we have installed the best products available in the market.
Our interior drainage system ‘The WaterGuard’ had been installed to drain all the water from the walls and floors. Even in basements that are already finished, it is still much easier to waterproof from inside than from outside.
In addition, Our SuperSump pump was connected to the Waterguard, to push all the water outside the basement, in the safest and most efficient way.
Problem: This Morin-Heights client had an uninsulated crawl space that was wet and left an unpleasant odor through the floor of the first floor. This is why he decided to contact us to receive a free quote.
Solution: The solution chosen during this project was to install our CleanSpace system throughout the crawl space. So to start, our foreman sealed all possible air leaks in the crawl space with expandable foam. Subsequently to redirect the water to the sump pump, a drainage membrane was installed over the entire floor of the crawl space and following it we installed our CleanSpace vapor barrier membrane on top to waterproof everything. Finally, we also installed the SilverGlow, our insulation type EPS laminated with aluminum foil, to insulate this crawl space.
Since our intervention, the humidity of this crawl space has been reduced and the customer now benefits from a better insulated crawl space.
Water infiltration in the basement that is frequent. The water comes from the cracks that are on the foundation walls and the joint between the foundation footing and the wall that became frequent with every rain. Mr. Bordeleau already had up to 4 inches of water in his basement and he had to pull everything out in order to redo his basement.
He contacted Systèmes Sous-sol Québec in order to have a permanent and reliable basement waterproofing solution.
To resolve our customer's issue, we first removed the customer's old sump pump that was no longer working to install our SuperSump sump pump system. It includes a Zoeller pump and a battery pump that will trigger in the event of a power failure. Next, we installed a WaterGuard interior foundation drain system. It is placed on the foundation footing and its purpose is to collect water from the walls and soil for delivery to the SuperSump sump pump system. We installed our CleanSpace coating on the foundation wall to prevent moisture from the walls from spreading into the basement.
With this solution, Mr. Bordeleau now has a dry basement.