Chantal Lalonde, located in Mascouche has been living in her house for almost 20 years. She had humidity problems and a damp smell was present throughout the house. The floors on the main level always felt cold and were no longer level. What was the cause? A wet crawl space that was not insulated. These problems seriously affected the comfort that she and her husband had in their home. In order to resolve this problem definitively, she contacted Systèmes Sous-sol Québec.
Our specialist, Andrew inspected the house and explain to Mrs. Lalonde all the possible solutions for their crawl space problem. She was very satisfied with the clarity of the explanations "the presentation was very clear, he took the time with us to explain to us and he even printed the quote. Well organized on top of that, he printed what he decided to do on site and left us with information to think about it".
From the beginning to the end, Mrs. Lalonde was surprised by the service we offer to our client "The flow between the different stages was really special. They call you to confirm the appointment. They call you to make sure you received the book. They call you if there is a change in the schedule. They fix the meeting for you. There really is a step-by-step follow-up. I'm telling you this is the first time I've seen this. I found it really good."