Testimonials for Systèmes Sous-sol Québec
After a few days of very heavy rains, Karen P. from Pointe-Claire, QC noticed that a significant amount of water was pooling around her foundation,. Upon inspecting the sump pump in the basement, her husband realized that the water had risen so high, that the sump pit was overflowing. That is when they started to look for a company to help them fix the problem.
When contacting Systèmes Sous-sol Québec, Karen and her husband were pretty impressed with how quickly the company answered to their inquiry. "When you have water being infiltrated at your house, there is no wait. We need quick service!" , says Karen.
In this video Karen speaks about her experience with the company, from our system design specialist who performed the inspection and designed the proposal, to our installation crews. Karen is very happy with the results, and her basement has been dry ever since. "It gives you peace of mind because you know that it's fixed and it is working properly, and i don't have to worry about any surprises of coming home to a flood." , she concludes.
Karen P. of Pointe-Claire, QC
Wednesday, August 9th
Wednesday, August 9th
Tony P. is one of our many satisfied customers. He recently hired Systèmes Sous-sol Québec/Basement Systems Quebec to install a brand new sump pump system in his basement. One of the main reasons why he chose the company was the great sump pump systems we provide, with features that are designed to keep his basement dry, and which can be upgraded as needed without any big changes to the sump pit. Other reasons to choose Systèmes Sous-sol Québec?"All around, a good warranty and the reputation seems to be building as we go forward.", says Tony.
Tony P. of Brossard, QC
Wednesday, December 21st
Wednesday, December 21st
Hi Andrew,
I just wanted to give you an update on our basement. People love to give bad news, but I want to give you good news. There is not a drop of water in the basement this year and we have probably had the worst spring on record. I don't know if you remember the job, but your team put in an interior french drain around 3/4 of my basement and dug the sump pit about 1 foot deeper.
The interesting part is that there has not been a drop of water in the interior french drain. It seems like digging the sump pit deeper was all that was necessary. Water is pumped out into my front ditch before it ever gets high enough to get into the drain. Now, I can finish my basement with confidence.
Thanks for your help.
Garnet
Garnet A. of Beaconsfield, QC
Tuesday, May 9th
Tuesday, May 9th
Q: How satisfied are you with the job we did for you ?
A: Very good ;
Q : What did you think of our installation crew ?
A: A ok ;
Q : How was the experience you had with our office staff ?
A: Wonderful, Very helpful ;
Q : What are your thoughts on our salesman and his presentation ?
A: Great ;
Q : Was the cleanup satisfactory ?
A: I guess I am too particular ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: My son had the same work done, only he lives in the U.S and found your site on the internet. Same company ;
Leah B. of Elgin, QC
Monday, December 8th
Monday, December 8th
Q: How satisfied are you with the job we did for you ?
A: Yes
Q : What did you think of our installation crew ?
A: Good
Q : How was the experience you had with our office staff ?
A: Good
Q : What are your thoughts on our salesman and his presentation ?
A: Very good
Q : Was the cleanup satisfactory ?
A: Good
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: The system worked
Comments :
"Honesty is the best policy". Keep up the good work. I always talk about your team to my friends. Since the system is installed, I have no water in my basement."
Nasir A. of St-Lazare, QC
Wednesday, October 11th
Wednesday, October 11th
The booklet you sent is encyclopaedic and a great way to learn about water problems in basements. Thank you.
Robert L. of Baie-d'Urfé, QC
Monday, April 18th
Monday, April 18th
Q: How satisfied are you with the job we did for you ?
A: Very much ;
Q : What did you think of our installation crew ?
A: Very professional ;
Q : How was the experience you had with our office staff ?
A: Very good ;
Q : What are your thoughts on our salesman and his presentation ?
A: Excellent ;
Q : Was the cleanup satisfactory ?
A: Was good ;
Q : Overall, what were the top one or two reasons you hired us instead of another company?
A: The triple safe sump pump, one product you can't find in another company ;
Irwin P. of Chateauguay, QC
Tuesday, July 31st
Tuesday, July 31st
Q: How satisfied are you with the job we did for you ?
A: Very satisfied ;
Q : What did you think of our installation crew ?
A: Courteous and professional ;
Q : How was the experience you had with our office staff ?
A: Very positive ;
Q : What are your thoughts on our salesman and his presentation ?
A: Very professional ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: Referral, focus on basement systems versus general plumbing ;
Comments :
Overall very satisfied with service. .
Pierre P. of Beaconsfield, QC
Friday, December 29th
Friday, December 29th
I thought the installation crew were good workers, and I was very satisfied with the outcome, good job!
Herb M. of Beaconsfied, QC
The team worked very well together and installation looks great
Zigmas K. of Dorval, QC
Wednesday, August 18th
Wednesday, August 18th
Q: How satisfied are you with the job we did for you ?
A: Very Satisfied
Q : What did you think of our installation crew ?
A: Competent, hard working and polite
Q : How was the experience you had with our office staff ?
A: Good
Q : What are your thoughts on our salesman and his presentation ?
A: Professional and informative
Q : Was the cleanup satisfactory ?
A: Very
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: The approach to solving the leakage problem seemed more practical and effective
Comments :
I felt very at ease having your employees in my house while I was not there. I was also impressed that I could contact you after hours and you were willing to solve my emergency.
Gail H. of Verdun, QC
Monday, August 28th
Monday, August 28th
All of your people were friendly. There was no pressure with unnecessary upselling. Your guys were quick and the job looked great. Your plumber was also very good at explaining possible changes that could be made in the future as we continue to renovate. In general I felt you guys listened, gave me the best solution and executed it well.
John W. of Verdun, QC
Tuesday, July 6th
Tuesday, July 6th
Hi Peter,
I just wanted to let you know that I thought Sebastien and his crew did a great job retrofitting the pump. It was quite a challenge for them when we discovered a pipe under the floor.
In regards of that water leak we discussed beneath my deck, it turns out it wasn’t the cause. It was actually the conduit pipe: the caulking was severely deteriorated. I did take your advice and spray foamed the hole and re-caulked the area.
Thanks for the assistance. I think the sump pump will give us some peace of mind for the future.
Regards,
Daniel
Daniel W. of Brossard, QC
Monday, December 11th
Monday, December 11th
Q: How satisfied are you with the job we did for you ?
A: Satisfied ;
Q : What did you think of our installation crew ?
A: Ok ;
Q : How was the experience you had with our office staff ?
A: Very good ;
Q : What are your thoughts on our salesman and his presentation ?
A: Very good ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: Presentation ;
Victor H. of St-Lambert, QC
Wednesday, November 2nd
Wednesday, November 2nd
Q: How satisfied are you with the job we did for you ?
A: Very satisfied ;
Q : What did you think of our installation crew ?
A: Ok ;
Q : How was the experience you had with our office staff ?
A: Good ;
Q : What are your thoughts on our salesman and his presentation ?
A: Excellent ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: Price and product suited our needs ;
Brett O. of St-Lambert, QC
Monday, April 16th
Monday, April 16th
Total testimonials : 25