Testimonials for Systèmes Sous-sol Québec

The team worked very well together and installation looks great

Q:  How satisfied are you with the job we did for you ? A: Very much ;     Q : What did you think of our installation crew ?  A: Very professional ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Was good ;     Q : Overall, what were the top one or two reasons you hired us instead of another company?   A: The triple safe sump pump, one product you can't find in another company ;    

Q:  How satisfied are you with the job we did for you ? A: Very ;     Q : What did you think of our installation crew ?  A: Friendly ;     Q : How was the experience you had with our office staff ?   A: Attentive ;     Q : What are your thoughts on our salesman and his presentation ?  A: Clear presentation, he was patient and friendly ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Price, understanding of the problem, explaining It clearly ;    

Q:  How satisfied are you with the job we did for you ? A: So far, so good ;     Q : What did you think of our installation crew ?  A: Quick and relatively non-invasive ;     Q : How was the experience you had with our office staff ?   A: Prompt and friendly ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Excellent, unusually so ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Quick response to inquiries, solid reputation ;     Comments :  The crew who did the installation made excellent choices in order to minimize the spaces occupied by the system.  

Q:  How satisfied are you with the job we did for you ? A: Very Satisfied    Q : What did you think of our installation crew ?  A: Competent, hard working and polite      Q : How was the experience you had with our office staff ?   A: Good     Q : What are your thoughts on our salesman and his presentation ?  A: Professional and informative      Q : Was the cleanup satisfactory ?   A: Very      Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The approach to solving the leakage problem seemed more practical and effective     Comments :  I felt very at ease having your employees in my house while I was not there. I was also impressed that I could contact you after hours and you were willing to solve my emergency.  

All of your people were friendly. There was no pressure with unnecessary upselling. Your guys were quick and the job looked great. Your plumber was also very good at explaining possible changes that could be made in the future as we continue to renovate. In general I felt you guys listened, gave me the best solution and executed it well.

Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Ok ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Price and product suited our needs ;    

Q:  How satisfied are you with the job we did for you ? A: Satisfied ;     Q : What did you think of our installation crew ?  A: Ok ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Presentation ;    

Hi Peter, I just wanted to let you know that I thought Sebastien and his crew did a great job retrofitting the pump. It was quite a challenge for them when we discovered a pipe under the floor. In regards of that water leak we discussed beneath my deck, it turns out it wasn’t the cause. It was actually the conduit pipe: the caulking was severely deteriorated. I did take your advice and spray foamed the hole and re-caulked the area. Thanks for the assistance. I think the sump pump will give us some peace of mind for the future. Regards, Daniel

Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: They worked well together, they each knew their responsibilities  ;     Q : How was the experience you had with our office staff ?   A: Very good, always polite and helpful ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good, explained the system accurately ;     Q : Was the cleanup satisfactory ?   A: Yes, surprisingly clean considering the amount of debris generated ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: You had the best system available ;     Comments :  Please send me literature explaining other basement protection systems. Thank you.