I like the system they are using. I choose this company for there professionalism in approaching their costumer making them feel very comfortable with the product and the way it works . The procedures for the installation were well explained and well detailed. Overall very satisfied.
What aspects of our company made you choose us over our competitors? Thorough explanation of the work that was required.
We chose your company based on the good references from satisfied customers online.
It's been a week since Basement Systems has transformed our basement - the system is amazing - not a drop of water to be seen, even during the Spring thaw. We are more than pleased at the results so far, and the look of the cleanspace on the walls and floor is fantastic. Great job!
The information booklet was very helpful
From beginning to completion, we found the service very professional and friendly. Peter, the sales representative, was very friendly, efficient and knowledgeable and the presentation and discussion regarding our problems was well understood by my husband and me. We found the solutions presented to us made sense. There was no pressure from anyone to choose your firm. Subsequent to our agreement to have the work done, the appointment was made and the work team showed up on time. They were hard-working, efficient, very polite and professional. The repairs were done within a day and a half, as promised and they left the basement and garage in good order. The work was completed yesterday and we are confident that the repairs will stand the test of time.
The only thing was that the job was a little more difficult for the installers than thought of at first. The actual finishing around the doors and electrical lights were much more difficult because of the small space and the rigidity of the original material, but the guys also worked it out.
Also they did a great clean up job.
The team did an excellent job. Paul was also knowledgeable and polite.
The istallation team of Marc Bastien, Sylviot & Alexis Ortiz were pleasant, courteous and performed in a most exemplary fashion. They are a credit to your company. I also found Valerie from your office most patient and very helpful. Thank you.
Excellent, very friendly and helpful.