"Presentation and confidence in materials used"
Presentation and confidence in materials used
"Caliber of info and explanation was great, reliability of salesperson was excellent, quality of technical literature and the..."
Caliber of info and explanation was great, reliability of salesperson was excellent, quality of technical literature and the possibility of doing work inside the foundation wall made me choose Basement Systems Quebec
"Professional presentation. Detailed information provided and discussed for our specific problem."
Professional presentation. Detailed information provided and discussed for our specific problem.
"Your office staff, Valerie, is exceptionally friendly and competent."
Your office staff, Valerie, is exceptionally friendly and competent.
"Michel and his team were very polite, very respectful and their knowledge was impressive. When we had a minor issue, the service..."
Michel and his team were very polite, very respectful and their knowledge was impressive. When we had a minor issue, the service from the office and crew was perfect. They came very quickly and they resolved the issue at that moment. This was unexpectedly impressive.
"Great service, excellent help & very knowledgeable technician. "
Great service, excellent help & very knowledgeable technician.
"Very hardworking and professional crew"
Very hardworking and professional crew
"Sebastien, Jonathan and other were polite, informative, hard working, thorough, clean - Just great. Answered my questions,..."
Sebastien, Jonathan and other were polite, informative, hard working, thorough, clean - Just great. Answered my questions, reassured me.
"We chose your company based on the good references from satisfied customers online."
We chose your company based on the good references from satisfied customers online.
"The workers were extremely good and very clean" Read Full Testimonial
Michel is a key member of our installation team. His job includes the supervision work for digging out trenches, repairing and stabilizing foundations, sump pump installations, filling foundation cracks, and more.
Michel worked for many years as an installer before becoming a co-foreman. He enjoys leading his team and making sure all of the jobs are done up to the company standard. He loves learning new things everyday.
In his spare time he enjoys playing computer games, watching movies with family and snowmobiling.
Mrs. Emannuelle, a client from St-Anicet, was having water infiltration problems that were damaging her entire basement area, even though she had already a pedestal sump pump installed in the basement.
After contacting us, we have recommended the replacement of her old sump pump system with the new SuperSump pump since the old one was not efficient and was letting moisture come inside the house.
The residents of this house in Gatineau suffered from a very high level of humidity, caused by a non-isolated crawl space.
They have also noticed that the floor was sagging which caused them a deep concern.
As you can see in this picture, we have totally encapsulated the crawl space and the foundation.
Mr. Alex S and his wife owned a house in Gatineau and they were having severe water infiltration problems in their basement every year during spring time, due to the failure of the usual French drain and their old sump pump system.
After contacting many companies that failed to fix their problem, our customers decided to call our company for a free inspection. Following that call, our team estimated their basement and had the perfect solution to solve their problem.
Our professionals suggested the installation of a WaterGuard interior foundation drain and a TripleSafe sump pump. You can see the difference between the existing pump and the one we installed in the picture above.
Now the homeowners are very happy and relaxed since they did not face anymore leaking problems in their basement again.
Mr. Simon in Baie-D’Urfe knew that he needed to waterproof his basement for it was always getting wet, but he kept postponing this issue, until one day his friend, who was our client, told him about our company and informed him that a wet basement is bad for his family’s health, since water moisture gets into the whole house, allowing mold to grow, in addition, critters, water bugs, termites, and other insects thrive on water leakage.
After contacting our company to get an idea about our products, we have informed him that he can get a free inspection. So our specialist Mr. Michel scheduled a meeting with him and after the examination, he suggested a complete waterproofing system.
The system includes a WaterGuard interior drain; the WaterGuard will capture water that infiltrates through the floor and foundation walls; a TripleSafe pump that has 3 pump systems and will adjust automatically to meet pumping requirements; a Discharge line to keep the water out and away from the basement.
Our customers who lived in Hawkesbury, Qc bought their house several years ago and everything seemed great until their basement had problems of water infiltration and constant humidity. They had every intention of finishing the basement in order to benefit from all the space, but it was impossible with a basement that is not dry.
Our specialist recommended a complete drainage system to protect their entire basement, all the time!
Here is one of our jobs in Dorval, where we have changed the open and poorly installed sump with our SuperSump, a closed sump with a cast iron pump.
Pumps on pedestals overheat and usually make more noise since they are installed outside the sump!
This basement located in Candiac, used by our client for pottery work, was suffering from water infiltrations. To fix this situation, we installed our TripleSafe sump pump system so that our client could use her basement without worrying about any potential risk.
Our clients from Sainte-Marthe-Sur-Le-Lac called us after noticing stair-shaped cracks around the exterior brick as well as having an uneven floor.
After their call, our specialists went to the site and gave them a free quote for the best foundation repair and reinforcement solutions.
We have suggested the installation of Steel rods, which are forced through a 1-inch hole in the wall of the basement and are connected to the earth anchor and wall anchor; a WallAnchor which is a discreet wall plate placed inside the wall of your basement and attached to the rod, and a SentrySeal membrane that protects your foundation walls from external moisture and backfilling.
A client from Saint-Anicet had moisture problems in his crawl space. He noticed that some of the joists of his house were sagging slightly and the floor was bouncing under his feet.
Our technicians led by foreman Michel Leclerc proceeded to install 6 SmartJack support pillars.
The SmartJack is a support beam designed by engineers that adjusts to the exact height between the solid base and the support beam at the top. It stabilizes your foundations in the crawl space to secure your home and restore its value.
The encapsulation of your crawl space is a wise renovation choice for the whole house.
If you feel the walls are cold, the air is humid and you see water seepage, our waterproofing specialists can help you solve these problems.
That's what we did for one of our clients in Brownsburg-Chatam. Our team recommended a complete solution including the following: an interior drain system installed on the footing of the foundation. This system intercepts water in the soil and foundation and redirects water to a sump pump in the SuperSump liner.
We have eliminated the traces of mold thanks to MoldX which is a product that is a neutralizer.
The walls have been coated with the CleanSpace vapor barrier membrane, which blocks water vapor and redirects it to the drain.
Finally, to keep the humidity level at 55% or lower, we have installed our SaniDry CX dehumidifier and air purifier that keeps the air dry and the environment healthy.
This space can now be conveniently and safely used. We are happy to have been able to carry out this project!
Our client from Brownsburg noticed that the walls of his foundation were bending inward, and knew that he needed to fix this problem immediately before it gets worse!
After contacting us, our specialist inspected the basement and recommended the installation of the best products that could repair this problem permanently.
Furthermore, we installed several PowerBrace support beams to stabilize the foundation walls and an ArmLock fasteners system that attaches CarbonArmor carbon fiber strips to the joist.
Our team of professionals went to a homeowner in Montreal's Verdun neighborhood to inspect his place.
The joists of the floor of the residence began to collapse, because moisture from the ground attacked them. Our team has then advised the installation of support pillars in order to stabilize the house.
Following the installation, the owner was very satisfied with the work done by our experienced technicians.
Mrs. Chan had water infiltration problems in her basement, due to the hydrostatic water pressure under her basement’s slab.
Our team has installed our WaterGuard system in order to collect any water leaking at the foundation wall joints and drained this water to an installed SuperSump sump pump, the best sump pump in Quebec.
Once the Waterguard was installed in the basement, we have layered cement on top and smoothed it for a nice final look.
After having water seeping into his basement our clients contacted our company for a free consultation.
As you can see in the pictures, this was the old sump pump used that was not working well.
In the second picture, you can see that our company has replaced the old sump pump with the Super Sump Pump.
This sump is completely closed and does not let out moisture, drains water under the slab with its 100 holes, has an alarm that sounds in an emergency and can be added a battery backup pump.
As a result, our client's basement was totally dry and he could benefit properly from the area.
The WaterGuard Drain is specifically designed to be placed above the base on a bed of rocks, slowing down the flow of water and preventing the drain from clogging. In addition, it is important that it contains a 3/8 inch built-in space between the floor and the wall to drain infiltrations from the wall. Spacers visible along the wall allow water to be collected in the drain while blocking dirt and debris. Once covered with concrete, the drain merges into the decor without damaging the structure of the foundation. In order to perform system checks, we also install an inspection port that allows access to the drain and ensures its smooth operation over the years. The WaterGuard drain is the new technology in drainage and its effectiveness is proven!
A customer from Sainte-Rose contacted us to talk about his concern about the crawl space ceiling of her small commercial building. This one seemed to lack support because we saw a start of wedging between 2 piers of bricks in this cellar of service. To solve this problem, a simple solution was offered to him. Our specialist recommended the installation of SmartJacks support pillars and three PowerBrace steel support beams. These products are specially designed to reinforce the foundation and ceiling of a crawl space. Thus, this system stabilizes the crawl space, gain back the floors to their original position, transfers the weight
The residents of this house in SouthWest Montreal suffered from a very high level of humidity, caused by a non-isolated crawl space. In addition, they were concerned about a few sagging beams and the lack of inadequate support under these beams, which caused a subsidence at the top floor.
We made a complete repair of this house’s Crawl Space as you can see in this picture.
Our customer who lives in SouthWest, Montreal continually suffered from problems caused by the crawl space under the house.
Moisture, cold floors, musty smells, and floors that squeak finally pushed the owners to call us in order to encapsulate this space under her house.
Our specialist recommended installing the CleanSpace encapsulation membrane to cut moisture and reduce mold, as well as the wall panels Silverglo to insulate the exposed parts of the foundation wall. The difference is evident in the pictures you see here...
We have encapsulated our client’s Crawl Space in Pointe st Charles Montreal.
You can see the big difference in this picture the Crawl Space is much cleaner and brighter and can be used now as an extra storage space.
Does your sump pump have a cover? If not, it is highly likely that your pit is getting dirt and other contaminants in it, which can lead to clogs that will cause it to slow down or stop eventually.
This was the case of our client Mr. Roger who lives in Saint-Jerome, and contacted us in order to replace his sump with one of the best sump pump in the market ‘the TripleSafe’.
This sump pump system provides the ultimate protection against basement leaks and moisture problems.
It has three pumps which will respond to the most prevalent problems that a homeowner could experience when their waterproofing systems fail!
A vented dirt crawl space is not a good thing. Damp exposed soils contribute to a lot of water vapor into the air and humid air fosters the proliferation of bacteria such as mold and allergens. Moreover, groundwater seeps and leaks rush from under the footing, between the footing and walls, right through block walls and through cracks in poured walls. Once inside, the water stays there slowly evaporating into the air. It is very difficult to completely dry damp earth but when it does dry a little, water vapors move upward into the house towards your bedrooms and living rooms.
To fix this problem, we completely encapsulated this crawlspace using our heavy duty CleanSpace drainage matting and CleanSpace liner and installed a SaniDry Sedona dehumidifying system. The Sedona eliminates damp, musty odors in your crawlspace by drying and filtering the air. It's a high performance and high-efficiency systems. You will save on electricity while keeping your space dry and healthy for many years to come.
Mrs Madeleine from Saint-Hyppolite had an old sump pump that was always flooding during heavy rain, but she never really wanted to change it and invest in a new one until one day it has lost power and stopped working.
So she contacted us immediately after the accident, we have informed her about our products, and we suggested the installation of our SuperSump pump system.
The SuperSump pump is very powerful, offers reliability and high-volume pumping and has a built-in alarm alerts when water level rises too high.
We are happy to have been able to help our client to find a permanent solution for her problem.
This customer in Magog contacted us in 2015 to solve his problem of water infiltration in his unfinished basement. He used this space as a storage room. He was beginning to worry that water is damaging these assets. Actually when our specialist went on site and found this problem, has also noticed that the humidity was far too high. Moisture is very harmful to building materials as it speeds up mold and condensation and is harmful to your health. Our specialist immediately realized that a complete waterproofing and dehumidification system was needed. So we installed a WaterGuard indoor drain system connected to a SuperSump sump pump system to evacuate the water away from home. We also solved the moisture problem by installing the SanidDry XP that dries and purifies the air. This ensures that the basement can be used for many purposes, including storage, without any worries.
We have solved our customer’s problem in Magog, after having water infiltration problems in his basement that was also affecting his entire house.
Furthermore, tempered soils and damp walls are a sign that water and water vapor has been seeping into his basement.
To solve this customer's water problem, we installed a complete waterproofing system including 25 feet of WaterGuard drain, a SuperSump sump pump, and IceGuard and LawnScape discharge line accessories.
Mr. Walls from Ivry-Sur-Le-Lac contacted us to stabilize his foundation wall, which was starting to weaken.
We have solved this solution with our Supportworks' patented PowerBrace system which is specifically designed to stabilize foundation walls with zinc-plated steel beams that adapt to your wall height and floor joists.
This client had a wet crawl space where support beams began to sag. The infiltrating water was neither blocked nor drained, which caused it to accumulate in the air and be absorbed by the support beams.
To solve this problem, we installed a CleanSpace membrane to block water vapor, a SmartDrain drain to accumulate and redirect water, as well as SmartJacks support pillars and SmartJacks support beams.
This client has contacted us because the water situated around his basement exerts a force so powerful that the water seeps through the floor joists and porous concrete.
In order to solve this problem, our specialist recommended the installation of the WaterGuard internal drain which is more efficient than the installation of an external French drain. With the SuperSump Sump Pump System, water is collected and flushed away from your home to keep it dry at all time.
The resident of this house in Quebec City suffered from a very high level of humidity, caused by a non-isolated Crawl Space.
Mrs. Malerie noticed also that the floor was sagging which caused her a deep concern.
As you can see in this picture, we have totally encapsulated the Crawl Space and the foundation.
Our clients in Quebec City were having a very high level of humidity in their basement, mainly due to an open sump pump pit.
Furthermore, their sump pump wasn’t working properly and water was infiltrating into their basement, inside the wall bricks, and on the floors, and in order to fix this problem, our team has installed our SuperSump sump pump system.
Our SuperSump system comes with an airtight Sump Lid that keeps odors and humidity out while protecting your sump from debris from the basement floor.