Customer Reviews
About Me
  • By Patrina S.
    Hudson, QC

    "the customer service I recieved after my installation has been exceptional."

    Customer Review

    By Patrina S.
    Hudson, QC

    the customer service I recieved after my installation has been exceptional.

  • By Fred C.
    Hawkesbury, ON

    Customer Review

    By Fred C.
    Hawkesbury, ON

  • By Peter W.
    Beaconsfield, QC

    Customer Review

    By Peter W.
    Beaconsfield, QC

  • By Martine H.
    Lachine, QC

    "Very courteous, professional and anxious to do the job well. Shared with us the different stages of achievements."

    Customer Review

    By Martine H.
    Lachine, QC

    Very courteous, professional and anxious to do the job well. Shared with us the different stages of achievements.

  • By Jack K.
    DOLLARD-DES-ORMEAUX, QC

    Customer Review

    By Jack K.
    DOLLARD-DES-ORMEAUX, QC

  • By J.Ward
    Saint Lazare, QC

    "The istallation team of Marc Bastien, Sylviot & Alexis Ortiz were pleasant, courteous and performed in a most exemplary fashion..."

    Customer Review

    By J.Ward
    Saint Lazare, QC

    The istallation team of Marc Bastien, Sylviot & Alexis Ortiz were pleasant, courteous and performed in a most exemplary fashion. They are a credit to your company. I also found Valerie from your office most patient and very helpful. Thank you.

Testimonials
from customers I've helped!
  • "One of our customers left us a great review on Google! Have a look." Read Full Testimonial

    Michael C. of Montréal, QC

    Customer Testimonial

              The individual who came to view the space was incredibly polite, knowledgeable, and explained everything in a way that was very clear. The team who completed the work were very professional and clean.
    Michael C.
    Montréal, QC
  • "Mike is very easy to understand, the know-how of this guy is remarkable." Read Full Testimonial

    Alex B. of Montreal, QC

    Customer Testimonial

              Mike is very easy to understand, the know-how of this guy is remarkable.
    Alex B.
    Montreal, QC
  • "I'd be proud to recommend Basement Systems Quebec to anyone looking for professional basement waterproofing..." Read Full Testimonial

    Adam P. of Boisbriand, QC

    Customer Testimonial

              Hi Mike Costello, I tried to reach you yesterday but you were out of the office. The reason I wanted to speak to you was to express my gratitude. The installation of the Triple Safe sump pump system, the vertical SaniDry dehumidifier as well as the flooring system were installed without a hitch last Friday, Nov. 13th, all as promised by your company. I found your crew to be very meticulous and courteous. They arrived on time and didn't finish until almost 8 o'clock that evening. My basement was left in tip top shape without a trace of debris or even a speck of dust. It was thoroughly professional from start to finish. The crew's foreman was especially professional. Even after a long and no doubt tiring day, he took all the time required to explain to me the scope of the work as well as the proper operation and maintenance of the new systems. The equipment, although new, looks to be reliable and long lasting. I haven't had occasion to write such letters in the past, because most companies that I've hired don't always live up to their promises. This case was just so exceptional that I felt compelled to let you know. Please accept my thanks for a job well done and please pass along my gratitude to the crew that went above and beyond the call of duty. I'd be proud to recommend Basement Systems Quebec to anyone looking for professional basement waterproofing work. Best regards, Adam
    Adam P.
    Boisbriand, QC
  • "Thank you Excellent work! Greatest Team!" Read Full Testimonial

    Frank E. of Rosemere, QC

    Customer Testimonial

              Thank you Excellent work! Greatest Team!
    Frank E.
    Rosemere, QC

Michael Costello from Systèmes Sous-sol Québec

Title: System Design Specialist

Hometown: Montreal

Michael Costello from Systèmes Sous-sol Québec

Mike has been with the company for many years.

Previously to working for Basement Systems Quebec, he had a lot of experience in the construction industry, having been a general contractor. He was specialized in building custom houses, which gave him a great understanding of homes, the way they are built and their environment including basements.

Basement Systems Quebec saw what Mike would add to the company with his joyous aptitude and immediately brought him on board. By sharing his experience with homeowners and explaining the effects of water damage, he can really relate to the homeowner and prevent the problem before it occurs or gets worse.

During his free time, Mike loves sailing.

 

Case Studies I've worked on:

Before and after photos from jobs I've worked on:
  • Cracked Foundation Wall in Cornwall, Ontario
    Before
    Cracked Foundation Wall in Cornwall, Ontario
    After

    This client contacted us initially to fix his humidity problem in his crawlspace, but while we were there, we noticed that there was a very large crack in the foundation wall of the crawl space.

    We fixed this issue by installing the PowerBrace system. It consists of zinc coated beams and components. PowerBraces utilize a joist reinforcement that distributes the load evenly. The crawl space is now stable and sealed.

  • Crawl Space repaired in Gatineau, Qc
    Before
    Crawl Space repaired in Gatineau, Qc
    After

    The residents of this house in Gatineau suffered from a very high level of humidity, caused by a non-isolated crawl space.

    They have also noticed that the floor was sagging which caused them a deep concern.

     

    As you can see in this picture, we have totally encapsulated the crawl space and the foundation.

     

  • Sump pump system with battery backup in Hawkesbury
    Before
    Sump pump system with battery backup in Hawkesbury
    After

    Our client had recurring water problems cause of the inadequate sump pump system that was installed when he bought the house. We installed the SuperSump, along with an UltraSump battery backup sump pump which alone can pump out 12,000 gallons of water on full charge. This system provided the owner with a long-lasting protection from power outages, sump pump failures, blown fuses, and similar issues.

  • Encapsulation of a crawl space in Pointe-Claire, QC!
    Before
    Encapsulation of a crawl space in Pointe-Claire, QC!
    After

    A client from Pointe-Claire, QC called us to let us know of his concerns about his crawl space. He noticed that moisture was forming on the support beams in his crawlspace and that the beams were sagging.

    The experienced specialist Mike Costello went to the client’s house and advised him to install SmartJacks to support the sagging  joists as well as to encapsulate his crawl space with a Cleanspace membrane, in order to prevent the humidity problem from persisting.

    The customer is now very satisfied with the work of the team and is very reassured.

  • Water Infiltration problems in Saint-Constant
    Before
    Water Infiltration problems in Saint-Constant
    After

    Many residents in Quebec suffer from water infiltration into their basements and our client in Saint-Constant find out that his existing sump pump was not working properly and the open sump which allowed all the moisture to rise in his basement.

    Our team has installed our powerful sump system, the SuperSump, which is equipped with the best features such as a fully sealed sump, holes in the sump to drain water from the ground, a cast iron pump that performs best as well as an alarm that would sound if the water level rose too high in the sump.

  • Water infiltration problems in Greenfield Park, Qc
    Before
    Water infiltration problems in Greenfield Park, Qc
    After

    This house in Greenfield Park had water infiltration problems coming through the walls of the basement. To solve this issue, we have installed a WaterGuard interior drain, a SuperSump pump, a  SaniDry Upright and B to B insulation walls.

  • WaterGuard Installation in Greenfield Park
    Before
    WaterGuard Installation in Greenfield Park
    After

    A resident of Greenfield Park contacted Systèmes Sous-sol Québec’in order to have his basement inspected by a specialist. Due to hydro-static pressure, the water that accumulated around the foundation easily seeped through it and ended up on the basement walls and floors.

    Our technicians recommended the installation of the WaterGuard interior foundation drain system and the SuperSump sump pump system. Once the installation was complete, our client’s basement was completely waterproofed.

  • Basement Waterproofing in Montreal
    Before
    Basement Waterproofing in Montreal
    After

    Mrs. Amy T needed to change her sump pump, which was no longer functional since water was accumulating at the bottom of the sump in the basement. After some research on the net, she found Basement Systems Quebec and was impressed by our client’s feedback regarding our sump pump systems.

    Our team of specialist has replaced her old sump pump by our company’s  SuperSump which  one of the top sump pump systems since it has an inside durable layer with more than 100 holes to drain the soil under the slab and keep the water table low, an airtight floor drain, a Waterwatch alarm system for extra protection from water floods, and comes with a Zoeller cast iron 1/3 hp pump which pumps up to 2,200 gallons per hour at a head of 8 feet.

  • An old sump pump replaced by the TripleSafe in Boisbriand!
    Before
    An old sump pump replaced by the TripleSafe in Boisbriand!
    After

    The TripleSafe is our pride! If you live along the water in Boisbriand and, like our client, your basement is subject to water infiltration frequently, it is time to solve this problem once and for all. To do so, you need a sump pump system that can serve as a backup to your basement to protect all your belongings. Our TripleSafe system protects your basement space three times more thanks to the three pumps present in a hermetic and aesthetic double liner. The Zoeller M-53 pump will do most of the pumping during normal conditions. Then, the Zoeller M-98 pump starts when the flow is too fast or when the first pump is not enough for the job. Finally, the UltraSump battery pump takes over during a power failure because it runs on battery power.

    We are pleased to have been able to install the TripleSafe sump pump system for one of our customers in Boisbriand so we can protect his basement against the risk of water infiltrations from the river. 

  • Water Infiltration problems in L'Assomption
    Before
    Water Infiltration problems in L'Assomption
    After

    This client has contacted us because the water situated around his basement exerts a force so powerful that the water seeps through the floor joists and porous concrete.

    In order to solve this problem, our specialist recommended the installation of the WaterGuard internal drain which is more efficient than the installation of an external French drain. With the SuperSump Sump Pump System, water is collected and flushed away from your home to keep it dry at all time. 

  • Basement waterproofed in Drummondville
    Before
    Basement waterproofed in Drummondville
    After

    Our clients had water infiltration in the basement. After many research on the internet they found Systèmes Sous-sol Québec’  and contacted us for a free evaluation.

    We have installed the Waterguard internal drain to direct the water to our company’s Supersump pump system.

     

Company news I'd like to share with you:

our service area

We serve the following areas

OntarioQuebec
  • Athelstan
  • Baie-d'urfe
  • Beauharnois
  • Cazaville
  • Coteau-du-lac
  • Dalhousie
  • Dewittville
  • Elgin
  • Franklin
  • Gatineau
  • Godmanchester
  • Havelock
  • Hinchinbrooke
  • Howick
  • Hudson
  • Hudson Heights
  • Huntingdon
  • Les Cedres
  • Les Coteaux
  • Mayo
  • Melocheville
  • Mulgrave-et-derry
  • Noyan
  • Ormstown
  • Pointe-des-cascades
  • Rigaud
  • Riviere-beaudette
  • Saint-anicet
  • Saint-antoine-abbe
  • Saint-chrysostome
  • Saint-clet
  • Saint-etienne-de-beauharnois
  • Saint-louis-de-gonzague
  • Saint-polycarpe
  • Saint-stanislas-de-kostka
  • Saint-telesphore
  • Saint-urbain-premier
  • Saint-valentin
  • Saint-zotique
  • Sainte-agnes-de-dundee
  • Sainte-barbe
  • Sainte-justine-de-newton
  • Sainte-marthe
  • Sainte-martine
  • Salaberry-de-valleyfield
  • Tres-saint-redempteur
  • Vaudreuil-dorion
Our Locations:

Systèmes Sous-sol Québec
1620 boul Saint-Elzéar O
Laval, QC H7L 3N2
1-514-800-6406