Testimonials for Systèmes Sous-sol Québec

Just when Garnet Alexander from Beaconsfield, QC thought he had the water problems under control in his basement, the sump pump failed. Half an inch of water got into the basement, completely ruining the recently installed flooring. That is when he called Basement Systems Quebec for help. He was very impressed with the products and the many options he had to choose from so that his basement would be done exactly how he wanted it done. In this video, he talks about his experience with our company, the sales process, the installation and the results. Garnet is particularly happy with the fact that he now can reclaim and safely refinish his basement.
Garnet A. of Beaconsfield, QC
Friday, July 21st
Mr. Gonzalez' home in Laval, Quebec had a finished basement that one day began to leak and cause many problems. As a savvy homeowner, Mr. Gonzales began to search the internet for the right company to fix the problem and restore his basement. That is how he found Basement Systems Quebec. The company not only that the right solution to stop basement leaks, but they also had the right materials to restore the water damaged walls and floors. The company is the only basement restoration company in Quebec to offer MillCreek waterproof basement flooring and the exclusive EverLast Basement Wall Restoration System: 100% waterproof and mold resistant material that will not support mold growth or be damaged by moisture and water accidents. Mr. Gonzalez is extremely satisfied with the way his basement looks now, and confident that it will last for many years. He is also very happy with the service provided by the company. "In only one month, Basement Systems fixed the problem in my house. When finished, they did put all the furniture, all the equipment in the same place as when they saw it at the first moment they came to my house."
Mr. Gonzalez of Laval, QC
Wednesday, September 30th
This father discovered water infiltrations and damages in his son’s basement in the South-Shore of Montreal. He helped his son find a good company that would have a solution to this problem. While doing his online research, he found many explanations on our website and liked the logic of our interior waterproofing system. M Ghitescu found that the WaterGuard interior drain system and the SuperSump and UltraSump sump pump systems were what they needed. In this video, our client discusses the quality of the relationship he had with our team members from the beginning of the process.
Lucian G. of Montreal, QC
Tuesday, May 28th
After ten years living in his home, Nick I. from St. Leonard, Quebec noticed that the basement started to leak, probably because of an extension that was built without proper drainage. He called a few companies in the area for an estimate, but only Basement Systems Quebec offered a complete solution that made sense to him for a number of reasons. First it wouldn't require digging out the foundation from the outside or a lot of excavation from the inside. Installing the exclusive WaterGuard system offered by the company would only require jack hammering a six inch trench along the interior perimeter of the basement walls. The system was also more affordable, but it was the sump pump system with alarm and a battery backup, and the Transferable Lifetime Warranty offered by the company that really convinced Nick that he had the right company and the right products for the job. "Overall we are very satisfied. If someone would come to me and ask me for my advice, without hesitation I would strongly recommend Basement Systems Quebec, because their problems would be solved, they could be assured that there wouldn't be any more water coming into their house, and the service that they would provide would be very good, and they could have the confidence that their are reliable." - explains Nick. "We paid less than we would have paid if we went with another supplier but the work was actually done well and we haven't had a problem ever since. "
Nick I. of St. Leonard, QC
Monday, November 9th
The problem I had fixed was with one of my dwellings. I have a three and a half that is a short basement, and it had water infiltration. One of the walls was starting to show cracks.In theory, there was supposed to be a French drain on the outside, but I never dug the outside earth around the house. In other words, I have a swimming pool on the outside, a deck that occupies part of the backyard, so we would have had to demolish everything to enter the equipment in order to access the French drain.When I went to the home show, I saw this was a professional company that offered solutions adapted to the type of problems I was facing. The company was specialized in crawl spaces, which was my case, and in basement water infiltration, specifically. What I liked is that we were able to find, with the WaterGuard system, the ability to install a French drain as there was water infiltration, from the inside of the house rather than do it from the outside.As for my level of satisfaction, if I have a neighbor or friend who mentions they have similar water infiltration problems and who need a solution, I will not hesitate to recommend Systèmes Sous-sol Québec.The company is very professional, a quality service from finding the solution and selling it to the execution of the work.The work went very well, the team was very professional. They were meeting with me from time to time during the days when the work was being done and giving me explanations during the different stages. I was looking for a company that was specialized in this kind of problems.Do a solution that would last very long. When I will sell the house, the warranty is transferable. My experience with Systèmes Sous-sol Québec has been excellent.There is a lifetime warranty that is offered with it.
Daniel C. of Ahuntsic-Cartierville, QC
Thursday, June 29th
Very good job, they were wonderful and very helpful. The salesman and his presentation was great.
Leah B. of Elgin, QC
Yes, we were very impressed with Systèmes Sous Sol’ professionalism, the letter beforehand outlining our responsibilities, precautions to be taken, etc. The book you sent ahead of time to help us know the company, possible solutions to the issues homeowners face was very well done. As a former graphics designer, I was impressed. It’s pretty scary when as a homeowner you experience leaks in your home (small or large) and companies you call for quotes don’t respond, yet you can’t move forward as was our case. The laundry room and adjoining bathroom are in their original state (53 yrs.old) needing to be renovated but having to deal with water infiltration every few years. Hi again, I forgot to mention the prompt service we received from Sam. When I had questions, he responded very quickly. He phoned us the night before and that morning too because he was going to be a bit late. He did a great job! Now we can move forward knowing that the problem was resolved thanks to your company.
Lana C. of Gatineau, QC
Monday, May 6th
Testimonial Photo by Sonia L.
we are VERY happy!!! they did a Superb job!!! thank you!!!! :) (as see on facebook https://www.facebook.com/pages/Basement-Systems-Quebec-Syst%C3%A8mes-Sous-sols-Qu%C3%A9bec/195007667183181?sk=reviews )
Sonia L. of Gatineau, QC
Wednesday, February 1st
Q:  How satisfied are you with the job we did for you ? A: Very pleased ;     Q : What did you think of our installation crew ?  A: Efficient and thorough ;     Q : How was the experience you had with our office staff ?   A: Respectful ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Completely ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Water infiltration ;     Comments :  Peter Romaniuk inspired confidence for me to choose your company. His presence on the second work day with the installation crew was important.  
Maureen C. of Ormstown, QC
Tuesday, September 6th
The installation crew was very efficient and the office staff was very courteous. The Salesman and his presentation was very professional. They also did a very good clean up.
Linda L. of Pointe des Cascades, QC
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Very good, very professional ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Impressive ;     Q : Was the cleanup satisfactory ?   A: Very good, better than expected ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The system is guaranteed, knowledgeable staff, needed a system that was going to work, with a backup included  ;  
Nicole L. of Saint-Lazare, QC
Thursday, September 6th
Q:  How satisfied are you with the job we did for you ? A: Very Satisfied ;     Q : What did you think of our installation crew ?  A: Professional ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Complete ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Specialists and Professional .  
Stephen D. of St. Lazare, QC
Monday, November 1st
Q:  How satisfied are you with the job we did for you ? A: Quite Satisfied ;     Q : What did you think of our installation crew ?  A: Worked well and fast ;     Q : How was the experience you had with our office staff ?   A: Ok ;     Q : What are your thoughts on our salesman and his presentation ?  A: Liked his working experience ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The solution seemed complete and non-invasive to the existing foundation ;     Comments :  We are invested in some other Basement System products for later projects. The solutions seem very practical. Would recommend them..  
Mark R. of Notre-Dame-De-L'Ile-Perrot , QC
Tuesday, April 3rd
It is been over one year since we purchased this wonderful system, and with all the rain we've been having this week, I felt compelled to write to you.We lived in this house with a leaky, smelly, often flooded basement for years! Since installing your system, we have not had one drop of water downstairs and my home no longer smells like wet socks. Everytime we have a large rainfall, I reflect on how happy I am that we chose Basement Systems Quebec. I love my super-sonic sump pump so much, I refer to it as "the sump pump that God made". We have done extensive renovations over the last two years, and as much as I enjoy my lovely new kitchen, etc. nothing compares to how much I love my dry basement! It has eliminated so much stress for us to know that we can be away for a weekend or expect a heavy rainfall without worrying about whether or not our stored items are floating in 3 inches of water...and the days of mopping, shop-vaccing and trying to bleach out the smell and mold are long behind us!Please continue to use me as a reference for your company, as I have been 100% satisfied with your product, your workmen, and your service since the moment you arrived in our home.Thanks again for a great job!Warmest regards,Mrs. Plymale
Mrs. Plymale of Hudson, QC
Q:  How satisfied are you with the job we did for you ? A: Very ;     Q : What did you think of our installation crew ?  A: Did not meet them ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent, sealed the deal ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Your instant response by e-mail,followed by brochures by mail. Superb quality of salesman and his approach to customer ;    
Keith M. of Baie D'urfe, QC
Friday, May 2nd
Q:  How satisfied are you with the job we did for you ? A: Very Satisfied ;     Q : What did you think of our installation crew ?  A: Very professional ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: I like the concept, especially no digging around the outside ;     Comments :  Water problems in my basement. The work was done in my attached garage.  
Michael W. of Baie-D'Urfe, QC
Thursday, May 4th
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Excellent ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: I was not aware of any other service this similar ;     Comments :  We are very pleased with the results and the on time service as promised.  
Michael W. of Baie-D'urfe, QC
Wednesday, April 5th
Q:  How satisfied are you with the job we did for you ? A: Very satisfied      Q : What did you think of our installation crew ?  A: Courteous, hard working, knowledgeable      Q : How was the experience you had with our office staff ?   A: Very brief, satisfactory      Q : What are your thoughts on our salesman and his presentation ?  A: Satisfactory, well presented     Q : Was the cleanup satisfactory ?   A: Yes. Cleanup is very important to my wife, well done     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Data and background info in "Dry Basement Science", demonstrated careful thinking and developmental strategy-leading to workable reliable solutions    Comments :  Our area has a history of water problems. We carefully designed a program we called "Operation Bone-dry". This included an interior reservoir providing up to 48 hours of hydro failure and continuous rain-without the basement floor becoming wet. Your system met and fit into our plans perfectly.  
Patrick D. of Baie-d'Urfe, QC
Monday, June 11th
Q:  How satisfied are you with the job we did for you ? A: Very ;     Q : What did you think of our installation crew ?  A: Worked hard ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Best technology ;    
Ivan M. of Beaconsfield, QC
Tuesday, August 26th
Q:    How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Excellent ;     Q : How was the   experience you had with our office staff ?   A: Great ;     Q : What are your   thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Because you offered a complete service, waterproofing flooring and wall systems .         
Linda & Graham C. of Pointe Claire, QC
Wednesday, August 22nd
Total testimonials : 44

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OntarioQuebec Our Locations:

Systèmes Sous-sol Québec
1620 boul Saint-Elzéar O
Laval, QC H7L 3N2
1-514-800-6406
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